Questions
Straight answers, including to the awkward ones. If something isn't here, ask us.
What Nora is
For a single question, honestly, use it. It'll give you a good answer and it's already on your phone. We'd rather say that than pretend otherwise.
Nora is for the things that don't stay single questions. She remembers what your bloodwork looked like in March, which supplement you stopped and why, what's normal for you rather than for the average person. Her fortieth answer is shaped by the thirty-nine before it, and that's not something a fresh conversation can do.
She also won't fold. If you push back on a well-supported answer, she'll explain her reasoning and note where a study is limited, and she'll change her mind on new information rather than on pressure. General assistants tend toward agreeableness — which is fine for a first draft of an email and less fine when you want to hear that your supplement stack is working.
And she has nothing to sell you.
No, and she won't pretend to be one. She doesn't diagnose, she doesn't prescribe, and nothing she says is medical advice.
What she does is help you work out what's worth doing, what's worth ignoring, and what's worth raising with an actual doctor — and she'll tell you which of those it is, including whether something is urgent or can wait until your next visit.
Nora was built with registered dietitians who work in longevity and lifestyle medicine, and their clinical rulings ship into the product as real changes to how she reasons.
She's also built to tell you when the evidence is thin. A single small study isn't a rule about what you should eat, and she'll say so rather than dressing it up.
Tell us. It's the most useful thing anyone does for us, and it's how she gets better.
She's built to say I'm not sure rather than fill the gap with something confident-sounding, and to show her reasoning when you ask where an answer came from. She won't always get it right. She'll try very hard not to be confidently wrong, which is the failure that actually costs you something.
Your data
It stays yours. We don't sell it, we don't share it, and we don't hand it to advertisers. There is no version of TrueNora where your health data becomes somebody else's product.
One thing we'd rather say plainly than bury: we use anonymized, de-identified conversations to improve how Nora reasons — with names, identifiers, and anything that could point back to you stripped out. If you'd rather we didn't, email us and we'll switch it off for your account. No explanation needed.
No, and we'd rather explain that than give you a comfortable non-answer.
HIPAA applies to doctors, hospitals, and health insurers. TrueNora is a wellness tool rather than a healthcare service, so it doesn't apply to us — the same is true of almost every health app you use.
It's also worth knowing that HIPAA permits a great deal more sharing than most people assume. It was never a promise that nobody else sees your information. So instead of claiming a badge that wouldn't mean what you'd want it to mean, we made you a more specific promise: we don't sell your data, we don't share it, we don't advertise, and you can delete it.
Each account is for one person, and that's deliberate. Nora reasons about you — your history, your patterns, what's normal for your body. Blending two people's information makes that reasoning worse, not more convenient.
It doesn't limit what you can ask, though. Your kid has a fever at 2am, your mother started a new medication, a friend wants to know about a supplement — ask away. Nora will give you a grounded answer. She just won't build a picture of them or fold their details into yours.
There's a privacy side to this too. Nobody else has a login that can see what you asked.
What it costs
Because free health advice is usually being paid for by someone, and it isn't you.
A product that makes money when you buy things has a reason to want you buying things. Nora's job includes telling you that a supplement isn't doing anything and you can stop paying for it. That sentence only survives if nobody is paying us to say otherwise.
So you pay us, and that's the whole business model. There's a full trial first — everything working, nothing held back — so you can find out whether she's useful before you decide.
Getting started
No. There's no checklist to finish before Nora is useful, and you don't need to arrive with a well-formed question. Something feels off and I don't know where to start is a perfectly good opening.
Bloodwork, medication names, a wearable summary — those all improve what she can tell you, and she'll ask for them when they'd actually change the answer. Share them as they come up rather than preparing everything in advance.
No. Periods, gas, bowels, sex, alcohol, weight, smells, leaks — the questions that don't fit into a fifteen-minute appointment and that you'd never type into a search engine at midnight.
Those are often the questions that matter most, and they go unasked for exactly the wrong reason. Nora doesn't judge, doesn't moralize, and isn't selling you a product for it.
No. Nora lives in Telegram, where you already talk to people you trust. A web version is coming, and both will keep working.
Still wondering something? Email diana@truenora.com — a real person reads it.